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Showing posts from September, 2017

DevOps and Site Reliability Engineering (SRE)

As we all know, the Computer Age and the Internet Age have both profoundly impacted the world of commerce. As customer experience changes, led by internet giants, IT operations change accordingly to support new processes. Not so long ago, new product development could mostly be decoupled from operations. Of course, there were some connections, factories had to retool their machinery if changes were made. Yet the nature of physical products allowed for development operations to drift apart.



With the explosion of cyber property in the last few decades, though, the product mix has changed. Digital products represent a large and growing part of global offerings. An expectation from such a product is to be always-reliable, accessible from anywhere by anyone at any time. Recent offerings from major cloud providers advertise simplicity in supporting this notion. In reality, everything is still technically grounded (servers need to physically be somewhere). To meet market expectations develo…